Frequently Asked Questions
What is your minimum order quantity?
Minimum order quantities vary depending on the product and branding method. Some items have low minimums, while others require larger quantities. We’ll always advise you upfront and help find the best option for your budget.
How long does production take?
Production times depend on the product, quantity, and branding method. Standard production typically takes between 5 and 10 working days after artwork approval. Express options are available on selected items.
Will I see a proof before anything is printed?
Absolutely. Every order includes a digital artwork proof for your approval. We never proceed to print or embroidery without your confirmation, ensuring your branding is exactly how you expect it.
What branding methods do you offer?
We offer a full range of professional branding options including screen printing, embroidery, digital print, transfer print, engraving and more. We’ll recommend the most suitable method based on your logo, product and budget.
How do I send you my logo or artwork?
You can upload your artwork during checkout or email it to us after placing your order. Vector files such as AI, EPS, or PDF are preferred for best print quality. If you don’t have a vector file, no problem we can professionally recreate or vectorise your logo for you if needed.
How do I place an order or request a quote?
Simply send us the product, quantity, artwork (if available), delivery postcode and required date. We’ll respond with a clear, competitive quote and guide you through the process from artwork approval to delivery.